Located in Homebush, and operating for more than 15 years, this successful & dynamic Co is a leader in the field of service and maintenance of Fire Safety Systems, servicing a well-established client base and enjoying an excellent reputation. They are looking for a dynamic person, who enjoys variety to join their team, playing a pivotal role in customer service and delivery.

This permanent full-time position will involve handling client and supplier enquiries; following regulatory requirements; reporting; and day to day administration:

  • Working with clients and with a team of two Service Managers
  • Day to day admin and customer service support
  • Creating and tracking quotes
  • Producing invoices & purchase orders
  • Producing reports on invoicing/sales revenue when required
  • Scheduling of Technicians on all jobs, for regular scheduled testing and call-outs/repairs
  • Email management
  • Adhoc administrative and customer service tasks and more!

 

Ideally, you will have:

  • Previous Service administration experience
  • Excellent organisational skills, a passion for customer service, and able to adhere to procedures
  • Excellent work ethic and customer focus to forge strong, long term relationships with clients and staff
  • Excellent communication skills – verbal & written
  • Int Office skills (Outlook, Word, Excel)
  • Experience in the Fire sector is an advantage though not essential

 

If you are a self-starter who thrives on autonomy, takes initiative and wants to be part of a close-knit vibrant team, then this is the role for you.